F.A.Q.
- Why use promotional products?
Promotional products offer a unique opportunity to get your company's name out to its target market, and keep it there.

- Which industry’s use promotional products?
The opportunities to advertise your brand using promotional products are limitless. From the Hospitality Industry to the Oil and Gas Industry, advertising
your company’s specific corporate identity increases its ability to reach its target audience.

- Is there a minimum order I must place?
Yes, however, each custom order has different Minimum Order Quantity (M.O.Q.) requirements. Please send us your request for more detailed information.

- What is the turnaround time for orders?
Depending on the quantity and design specifications of your order, your promotional merchandise can be ready in a little as 3-4 weeks, for custom and large quantity orders we can have your order ready for you in 8 - 10 weeks.

- How much deposit is required for orders?
Typically custom quote orders require a deposit of 25%.

- How should our company supply you with our logo?
Uneek Promotions prefer ‘Adobe Illustrator AI’ files. AI files can then be manipulated, enlarged and decreased without affecting the quality of your brands logo and text. If you dont have AI files no problems our Graphics team can do the work for you, free of charge of course.

- How will you match our logo’s colours?
We will match your colours exactly. We provide PMS colour matching unless otherwise stated. Once we have your company’s logo on file, we can reproduce your promotional products much greater ease and convenience for all future orders.

- What is your Return Policy?
All return claims must be made within 10 days of receipt of goods. Claims made after this time, will not be considered. Uneek Promotions reserves the right to
examine products returned on a basis of being faulty, and determine whether the product be replaced, or credited.

- Are my credit card details safe if I order online?

Absolutely. Uneek Promotions uses Paypal for all purchases online. Paypal is the leader in providing safe, secure payments for any purchase made online.

- What if I don’t see the product I’m looking for on the Uneek Promotions website?
If you don’t see what you are looking for, please make a request to our sales department! We will do our absolute best to produce any product you may need for your needs.

- I have an event next week, can Uneek Promotions help me in time?
Yes! Please contact our sales department via phone or email at your earliest convenience; our team will be able to discuss what options we have available.